Information & Guest Services

We are the Department of Information and Guest Services. Our goal is to provide reliable and accurate information for the patients and visitors. Creating a pleasant atmosphere of a warm, inviting welcome, we will extend assistance in a compassionate and caring manner. Our service will be courteous and empathetic, in consideration of the various needs of our customers. All who enter will be acknowledged and greeted by our friendly hospitality professionals. For the safety and security of all patients, visitors, and internal customers, we will exercise a high degree of vigilance. Information and Guest Services will represent all that is Hackensack University Medical Center in the spirit of excellent ambassadorship!

Should you need to contact a Guest Services representative we can be reached at 551-996-2000 x61460.


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